Temporary issues with DRM-protected content

Incident Report for OnlyFans

Resolved

The problem has been identified as being on the database side of a vendor, who has implemented a fix and services have now been restored. We will continue to monitor the situation to ensure continued stability.
Posted Oct 23, 2024 - 21:25 UTC

Monitoring

We have identified the root cause and will continue working towards the resolution.
Posted Oct 23, 2024 - 20:26 UTC

Identified

As a workaround, we have applied a temporary fix that delivers regular content instead of DRM-protected content.
Posted Oct 23, 2024 - 20:07 UTC

Investigating

We've noticed that some of our users are having problems accessing DRM-protected content. The OnlyFans team is working to resolve this.
Posted Oct 23, 2024 - 16:33 UTC
This incident affected: Live Streams and Media.